General

Service Issues

• ★ Unable to proceed in the G20 Quest "Guardians"
• ★ ***RESOLVED***Account Reactivation Issue [2/1/2018]
• ★ Cash Shop/Guild Homepage crashing?
• Second Password / PIC Reset Issues
• Mabinogi Direct Launch Ending March 16th, 2017
• *** Newly Created Nexon Steam Account Requires Password for Mabinogi ***

Other

• What does the ticket status mean?
• How do I chat with Nexon America and what are the chat hours?