Account Related

General

• Authenticator FAQ
• Country Selection FAQ
• Google and Facebook Login FAQ
• How do I change the password for my account?
• How do I reset my Bank Pin?
• How do I reset my Secondary Password?

See all 12 articles

Account Cancellation

• How can I delete or deactivate my account?

Ban or Suspension Appeals

• Game and Account Ban FAQ

Email Change Request

• I forgot the e-mail I used to log in. What do I do?
• Information needed for account verification / email change request

Steam Email Link

• How do I find my Steam ID?
• How do I link my Nexon account to Steam?
• How do I unlink my account from Steam?
• I'm getting Error 1580/1501 on Steam. What do I do?
• Receiving Error Code 1540 When Signing In Through Steam