Gameplay

Character/NPC

• Why Can’t I Deposit My Check in the Bank?
• How does Hero Support work?
• I don't have Beginner Benefits on my character and it's under level 1000. Why?

General Gameplay

• I have a specific game-related question I can't find the answer to.
• I spent AP on a skill, but now I’ve changed my mind. Can I get my AP back?
• How do I check my mail?
• How do I get around quicker?
• How do I take screenshots?
• How many Characters and Pets am I allowed to have on my account?

See all 10 articles

Guild Functions

• Why can't I set a Guild Emblem?
• I noticed some players have created guilds. How do I create my own guild?

Lost / Missing Items

• I lost an item after Rebirthing my character!

Quest / Raid Issues

• Having issues progressing in Generation 20?
• I didn't receive my Shadow Mission for this quest, what do I do?

Skills / Crafting

• Having issues getting a skill quest?
• Hidden Skills

Web / Item Shop

• What is Pon?
• Why can't I buy a Booster Pack!?
• How do I retrieve my items that are purchased in the Web Shop?

Other

• How can I report a bug to be fixed?
• I just received an item, and its name looks like it’s written with boxes, an Asian font, or some kind of code. Is this item safe?