Gameplay

Character/NPC

• Why Can’t I Deposit My Check in the Bank?
• How does Hero Support work?
• I don't have Beginner Benefits on my character and it's under level 1000. Why?

General Gameplay

• I have a specific game-related question I can't find the answer to.
• How do I check my mail?
• How do I get around quicker?
• How do I take screenshots?
• How many Characters and Pets am I allowed to have on my account?
• My camera is too close to my character. Can I move it further back?

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Guild Functions

• Why can't I set a Guild Emblem?
• How do I leave a guild that is expired?
• I noticed some players have created guilds. How do I create my own guild?

Item Related

• How do I get rid of Lorna's Stadium Horn?
• What is the Extra Equipment Slot?
• I have an expired item I can't remove from my Inventory.
• I'm missing an item after a Rebirth, and can't find it!

Quest / Raid Issues

• Having issues progressing in Generation 20?
• I didn't receive my Shadow Mission for this quest, what do I do?

Skills / Crafting

• Having issues getting a skill quest?
• Hidden Skills
• I spent AP on a skill, but now I’ve changed my mind. Can I get my AP back?

Web / Item Shop

• What do the Booster Packs contain?
• Error 50045:LevelRestriction?
• What is Pon?
• Why can't I buy a Booster Pack!?
• How do I retrieve my items that are purchased in the Web Shop?

Other

• I just received an item, and its name looks like it’s written with boxes, an Asian font, or some kind of code. Is this item safe?
• I found a bug! What do I do?