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How do I check my mail?
How do I get around faster?
How do I Redeem Coupon Codes?
How do I report a player?
How do I take screenshots?
How many Characters and Pets am I allowed to have on my account?
See all 13 articles
Cash / Item Shop
Character Name Change Coupon Policy & Guidelines
How do I retrieve my items that are purchased in the Web Shop?
I bought an item from the cash shop but can't locate it on my account!
Notice for Netherlands Players
What is Pon?
Character / NPC
How does Hero Support work?
I don't have Beginner Benefits on my character and it's under level 1000. Why?
My account did not get any of the free Character Cards, what do I do?
Name Change Request for "+server" tag
Pet Expedition Adventurer Guide
How do I leave a guild that is expired?
I noticed some players have created guilds. How do I create my own guild?
Why can't I set a Guild Emblem?
Character Bank Limit Details
Extra Equipment Slot FAQ
How do I get rid of Lorna's Stadium Horn?
I have an expired item I can't remove from my Inventory.
I'm missing an item and can't find it!
Quest / Raid Issues
Having issues progressing in Generation 20?
I didn't receive my Shadow Mission for this quest, what do I do?
Skills / Crafting
Having issues getting a skill quest?
I spent AP on a skill, but now I’ve changed my mind. Can I get my AP back?
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