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Download and Installation Issues
Repair the Steam Launcher
What are the Minimum System Requirements for Mabinogi?
I have a Mac. Can I run Mabinogi?
Nexon Game Security Issues
I am receiving an NGS Initialization Error
Enforcing Block Against Third-Party Programs and Mods
I received a Nexon Game Security error, what do I do?
In-Game Error Messages
When I created a pet/character, I received an Internal error (11) or Internal error (12). What does this mean?
Lag and Performance Issues
Do I need a fast internet connection?
Log In / Game Launch
The Play button doesn't launch Mabinogi!
I launched Mabinogi but nothing seems to be happening?
My client doesn't patch correctly when I run the Mabinogi launcher. Do I have any other options?
Why do I get a “Fail to Run” message when I try to launch Mabinogi?
Repair the Nexon Launcher
Nexon Launcher: Blank Screen Issue
I cannot login to the Nexon Launcher, I only see a blank box.
How to create a DxDiag Report in Windows
How do I play in windowed mode?
I found a bug! What do I do?
Please make sure to include the following information before the agent is able to chat with you: Name of game Name of Character Server Issue description Thank you in advance!
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