A failed NX Credit purchase showing error code 002-400-0006 means that your account has reached its NX Credit purchasing limit. This limit is temporary and resets automatically within a week or so.
Until your limit is reset, you cannot purchase additional NX Credit.
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Important: Customer Support cannot manually reset, remove, or in any way change purchase limits or their timeframes. |
NX Prepaid and alternate payment methods
You can still buy NX Prepaid, which does not have purchase limits, by using alternate payment methods, such as Karma Koin, PaySafe, Razer Gold, and Xsolla.
For more information about these alternate payment methods, see What Payment Methods Can I Use to Make NX Purchases?
Karma Koin
Karma Koin is a popular option for NX Prepaid and you can buy Karma Koin cards locally in-store or from online retailers like PC Game Supply and Offgamers.
For the most current in-store and/or online locations for your area, go to karmakoin.com/retailers.