How do I retrieve my items that are purchased in the Web Shop?

Character Cards, Pet Cards, and Services are account-type purchases, and may require you to log out and log back in to take effect.

All other items are character-type and require you select the character on your account if purchasing via the Web Shop. Once in-game as that character, the item can be found by clicking the "Item Shop" icon on the menu bar. A window will appear containing the items you've purchased.

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