If you are having issues seeing your NX on our site, please try basic internet browser troubleshooting to see if it is a browser issue.
- Restart the browser
- Try deleting Cookies/Cache files in your browser
- Try a different browser (Google Chrome, Microsoft Edge / Internet Explorer, Firefox, etc.)
If this still does not work for you, then you can follow the steps below to work your way around it.
- Log into the Nexon account using the Nexon Launcher or Steam.
- Launch Mabinogi.
- From the character selection screen, click the “Buy Card,” option on the task bar.
4. From there a web shop window will open allowing you to browse through as if you were on the website. Please see below for an example:
You should now be able to make any purchases as if you were on our website.
If you are not seeing NX in the account's in-game balance, you may have purchased it using the incorrect account. If so, please submit a ticket using the support portal and we'll gladly check for you.